We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least July 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
For Immediate Release
WASHINGTON, D.C. (May 15, 2019) – An energy conservation system test will be called Thursday, May 16 from 9 to 11 a.m. for Pepco customers participating in Energy Wise Rewards to test equipment prior to the peak summer season.
For participating customers, Pepco will cycle the participants' air conditioner compressors off and on for short intervals during this time frame. Because the air conditioner fans will continue to run, most customers will not notice a temperature change in their home. It may take up to a half-hour after the test event ends for air conditioners to resume normal operations.
Energy Wise Rewards is a voluntary program that offers customers a choice of a web-programmable thermostat or an outdoor switch, which the utility installs at no charge to the customer. During periods of peak electric demand, Energy Wise Rewards works to reduce electricity usage. Customers receive a one-time bill reduction when Pepco installs the Energy Wise Rewards device at their home. Pepco customers using Energy Wise Rewards also can save money by conserving energy.
Customers can learn more about Energy Wise Rewards by calling 866-353-5798 or visiting www.pepco.com.
To learn more, readers are encouraged to visit The Source, Pepco's online news room. Find additional information about Pepco by visiting www.pepco.com. Follow us on Facebook at www.facebook.com/pepcoconnect and on Twitter at www.twitter.com/pepcoconnect. Our mobile app is available at www.pepco.com/mobileapp.