We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least July 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
For Immediate Release
WASHINGTON, D.C. (October 10, 2018) – Pepco recommends customers take advantage of the mild weather now to prepare for the winter months ahead. Cold temperatures during the winter can cause customers to use more energy and experience higher bills, but by following a few simple tips and making straightforward energy efficiency improvements during the fall, customers could save 20 percent or more on their winter heating bills.
Find more home-energy saving tips for this winter by visiting Pepco's website.
Colder weather and increased energy use can sometimes be a challenge. Pepco is committed to helping customers by providing tips and information on how to save money and energy, as well as connecting customers with helpful state and federal resources. The company also offers helpful payment options such as Budget Billing, which averages payments over a 12-month period to help customers manage their monthly energy bills.
Many programs are also available to help low and limited-income customers who are struggling to pay their energy bills, including the Low-Income Home Energy Assistance Program (LIHEAP), a federally-funded program that helps low-income families meet the costs of their home energy needs. Up to $1,000 in grant support per customer is available, depending on a household's income, size and type of fuel, with no pay back required. Customers who wish to learn more about LIHEAP or other available programs should visit pepco.com or call 202-833-7500.
To learn more, readers are encouraged to visit The Source, Pepco's online news room. Find additional information about Pepco by visiting www.pepco.com. Follow us on Facebook at www.facebook.com/pepcoconnect and on Twitter at www.twitter.com/pepcoconnect. Our mobile app is available at www.pepco.com/mobileapp.
About Pepco: Pepco, a public utility owned by Exelon Corporation (NYSE: EXC), provides safe and reliable energy to more than 842,000 electric delivery customers in Maryland and the District of Columbia