For Immediate Release
WASHINGTON, D.C. (September 11, 2018) – With Hurricane Florence expected to bear down on the eastern seaboard in less than 36 hours, Pepco's full emergency response organization is ready. Employees and local contractors have inspected equipment, reviewed procedures and assembled staffing plans to ensure around-the-clock support to respond to any potential impacts from this storm.
In addition to more than 200 internal line workers, Pepco has an additional 404 contractors and 153 tree-trimming personnel as well as crews from its sister utilities Atlantic City Electric and Delmarva Power available to assist in any needed restoration effort. The company is also partnering with city or county or state government to ensure safety and service to greatest extent possible. Should extra assistance be required, the company will call on shared resources from its Exelon family, including Baltimore Gas & Electric, PECO in Philadelphia, and ComEd in Chicago.
Over the years, Pepco has sent thousands of crews and support personnel to assist utilities, in our region and across the country, as part of mutual assistance networks. Should Florence not impact the Pepco service area, company personnel and local contractors will once again be ready to answer the call of needed support for other impacted utilities. Pepco most recently provided restoration assistance in Puerto Rico and to areas of Florida and Georgia that were affected by Hurricane Irma last September.
The safety of our customers and communities is always our top priority. We encourage our customers to also prepare and stay safe during severe weather events:
To report an outage or downed wire, customers should call 1-877-PEPCO-62 (1-877-737-2662) or customers can report and track their outage through our mobile app or our website at pepco.com.
If outages do occur, crews will assess the damage and assign an estimated restoration time. Depending on the extent of damages, restorations times can change. For example, when Pepco crews arrive on site and assess damage for an outage, customers receive an updated estimated restoration time. The company then continues to update the estimated restoration time as crews complete their work.
More information about how to prepare can be found on the "Storm Readiness" section of pepco.com
To learn more, readers are encouraged to visit The Source, Pepco's online news room. Find additional information about Pepco by visiting www.pepco.com. Follow us on Facebook at www.facebook.com/pepcoconnect and on Twitter at www.twitter.com/pepcoconnect. Our mobile app is available at www.pepco.com/mobileapp.
About Pepco: Pepco, a public utility owned by Exelon Corporation (NYSE: EXC), provides safe and reliable energy to more than 842,000 electric delivery customers in Maryland and the District of Columbia.