We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
If your electric power is interrupted, be sure to report the outage to us right away. You may also
Check My Outage Status or
View Outage Map.
You can report your electric outage online, including on your smart phone or tablet. If you prefer, call us 24/7 at 1-877-737-2662.
Download the free Pepco mobile app to get the latest news, report an outage, access outage maps, and get estimates for when power will be restored – all on your Apple iPhone® or Android™ device.
Use our online map to quickly and easily report a street light outage.