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Report an Outage
Report Online
Report on Mobile
Report a Street Light Problem
Current Outages
Check My Outage Status
View Outage Map
Get Outage Alerts
Download Our Mobile App
Storm Center
View Outage Map
Storm Readiness
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Storm Restoration Process
Preventing Outages
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Stay Safe
Don't light candles; they could start a fire.
Don't use a gas cooking range for emergency heating; it could build up deadly carbon monoxide fumes.
Turn off or unplug electronic equipment and appliances.
Always use a metal screen over fireplace openings and clear the hearth of any materials to catch flying sparks.
Keep Snow and Ice Clear
During winter storms, always clear ice and snow from ventilation pipes for direct-vent furnaces and water heaters.
Customers with electric heat pumps should clear snow and ice away from their units so that it can function properly.
Keep dryer vents clear of snow and ice.
In addition, use a broom or brush to remove ice and snow from outside meters and attached equipment to keep them from potentially malfunctioning or interfering with service.
Use Generators Properly
Carefully follow the manufacturer's instructions when using your generator.
To
avoid carbon monoxide poisoning
, never use a generator inside your home or in an attached garage. Generators should only be used outside in well-ventilated, dry areas, away from air intakes into the home.
If your generator needs to be wired directly into your home's electrical system, use a licensed electrician for the work.
If your generator is connected directly to your home's electrical system, please
turn off the main circuit breaker
to avoid potential injury to crews working to restore power.