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During Storms

Stay Safe

  • Don't light candles; they could start a fire.
  • Don't use a gas cooking range for emergency heating; it could build up deadly carbon monoxide fumes.
  • Turn off or unplug electronic equipment and appliances.
  • Always use a metal screen over fireplace openings and clear the hearth of any materials to catch flying sparks.

Keep Snow and Ice Clear​

  • During winter storms, always clear ice and snow from ventilation pipes for direct-vent furnaces and water heaters.
  • Customers with electric heat pumps should clear snow and ice away from their units so that it can function properly.
  • Keep dryer vents clear of snow and ice.
  • In addition, use a broom or brush to remove ice and snow from outside meters and attached equipment to keep them from potentially malfunctioning or interfering with service.

Use Generators Properly

  • Carefully follow the manufacturer's instructions when using your generator.
  • To avoid carbon monoxide poisoning, never use a generator inside your home or in an attached garage. Generators should only be used outside in well-ventilated, dry areas, away from air intakes into the home.
  • If your generator needs to be wired directly into your home's electrical system, use a licensed electrician for the work.
  • If your generator is connected directly to your home's electrical system, please turn off the main circuit breaker to avoid potential injury to crews working to restore power.​


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