We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
You can engage with us in our goal of providing “best in class” service to our customers in a number of ways. You can participate in community meetings and community advisory groups that are designed to provide you with information on a variety of energy topics important to you and your neighbors.
You can contact our Customer Advocate's Office to let them know when you need a speaker for a community event, or if you just need some assistance resolving a problem. We are here to help you.
At our headquarters, we have a contemporary art gallery that frequently showcases and hosts many artists and performing artists in the region. Our EmPower Maryland programs are a proactive way in which you can take control of your energy use.
Finally, our employees live and work in the Pepco Region. They truly believe in the "power to do good." You will see from our corporate citizenship and volunteer hours that we are truly making a difference across the region, whether that is sitting on non-profit boards and associations, or helping our customers from every walk of life. Read more by accessing our Corporate Citizenship & Social Responsibility Report.
We have a long history of supporting both local and national events that help raise awareness in sustainability, safety and wellness. Below you will find some of the annual events we either host or support.
Our employees and their family members join the Anacostia Watershed Society, the District Department of the Environment and other local organizations on Earth Day to clean up the shoreline along the Anacostia River. In past events, our volunteer cleanup effort filled two industrial 40-yard refuse containers with trash and recyclable materials.
Our employees also participate in the March for Babies hosted by March of Dimes. March for Babies supports research and programs that help women have full-term pregnancies and healthy babies. This effort also helps families with a baby in newborn intensive care.
The Montgomery County Agricultural Fair is a wonderful community based event that helps bring family fun and sustainability together. At our booth, we strive to raise awareness of the different energy saving programs we offer.
Over many years, we have supported the American Heart Association’s (AHA) annual Heart Walk event in hopes of raising essential funding for cardiovascular research. Our great partnership with AHA is based on a joint commitment to employee safety and wellness.
We have been the lead sponsors of Zoolights for six consecutive years. This all LED holiday light show is free at the National Zoo in Washington, D.C. Come visit the DC-area in the winter evenings and you will be delighted by all the beautiful (and energy efficient) lights! Our volunteers are on hand to provide simple tips to help you save energy and money.