We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
EVsmart Program General Questions
In 2013, along with nine other states, Maryland signed a memorandum of understanding on Zero-Emission Vehicle programs. The EVsmart Program fits into this directive and will propel progress on the state’s Air Quality and Chesapeake Bay goals. These include having 300,000 zero-emission vehicles on the road by 2025. Studies show that to meet this goal, approximately 125,000 electric vehicles (EVs) would need to be added to Pepco’s service territory and about 27,000 public chargers would be needed. By offering the EVsmart Program, Pepco hopes to encourage more customers to adopt the EV lifestyle.
The cost of the EVsmart Program will be recovered through electric service rates in a future regulatory rate review with the Maryland Public Service Commission.
750 residential rebates 100 residential managed charger program discounts 200 multifamily dwelling rebates
EVsmart Residential Rebate
Pepco residential customers can receive a $300 rebate after the purchase and installation of select Level 2 smart chargers at their home.
You must be an active Pepco residential customer and have purchased and installed an eligible Level 2 smart charger after July 1, 2019. You must have secure home Wi-Fi to operate your smart charger. Additionally, Pepco must be able to access customer EV charging data. Limit one rebate per household.
You can apply for the EVsmart residential rebate by reviewing the eligibility requirements and filling out the rebate form.
You can purchase an approved Level 2 smart charger directly from a manufacturer or through an online retailer.
With a Level 2 smart charger, you can charge your EV up to 6 times faster than with a standard Level 1 charger using a wall outlet, adding up to 20 miles of range per hour of charging. You can also set charging reminders, schedule charging, and track energy usage right from your smart charger app. In addition, select Level 2 smart charger models allow you to manage home charging with just the sound of your voice using Amazon Alexa.
The average Level 2 smart charger costs $500–$600. Installation costs can vary from $200 to $1,000, depending on your electrician and the extent of the work required.
A qualified independent electrician can install your Level 2 smart charger for you.
Once Pepco receives a completed application and confirms the Level 2 smart charger is connected to the network, you can expect your rebate check in approximately 4 to 6 weeks.
This depends on the size of your EV’s battery and how depleted the battery is. An average EV can get a full charge in 4 to 6 hours using a Level 2 smart charger.
Charging an EV will increase your home’s energy use, so your bills are likely to rise. However, the cost of electricity is much lower than the cost of gasoline per mile traveled, so you could save 15% or more on fuel costs. These savings can be higher if you take advantage of off-peak charging rates and/or special utility EV rates.
As a Pepco customer, you could see additional savings on your home charger and installation through rebates and incentives offered by the Maryland Energy Administration. For more information, visit the MEA website.
EVsmart Multifamily Property Rebate
You must be an active Pepco electric customer and own and operate the multifamily property. You will be required to provide Pepco with charging data, as well as the costs the EV drivers pay to charge their vehicles.
You can apply for the EVsmart multifamily property incentive by reviewing the eligibility requirements and filling out the incentive form.Apply Now
Pepco will arrange for a 50% discount at the point of sale for eligible Level 2 smart charging equipment and warranty, and up to $7,500 in installation costs.
Pepco customers could see additional savings on charging equipment and installation through rebates and incentives offered by the Maryland Energy Administration. For more information, visit the MEA website.
The number of EV owners is growing, and more existing and prospective tenants are expected to start requesting EV charging as an amenity. Pepco’s rebates help offset the cost of this investment to provide charging benefits to multifamily residents. Home charging currently makes up 75% of all EV charging, so multifamily property managers and owners are influential in increasing EV adoption.
Does Pepco offer bill credits to commercial customers that install EV charging stations?Yes. Pepco provides a 30-month bill credit to commercial customers who install EV charging stations at multifamily properties, workplaces or in support of fleets. The EV demand credit amount will equal up to 50% of the installed L2 and/or DCFC charging capacity. Customers will receive a monthly credit for either 50% of the installed EV charging capacity or the actual billed demand charges for that month if it is lower. To enroll in this credit program, please email plugin@pepco.com.
For example: a customer who installs three Level 2 chargers at 13kW each (totaling 39kW), Pepco would provide a credit for 19.5kW multiplied by the current Pepco demand charge. If the actual billed demand charge is less than 19.5kW, the customer will receive a credit for equal to what they are billed in demand charges that month.)
1. What network of chargers are used for the Pepco public charging infrastructure?
Pepco is working with Greenlots to provide a reliable charging network to our customers.
2. How much does it cost to use a Pepco EVsmart public charger?
Customers will pay $0.18 per kWh to charge on Pepco's EVsmart Level 2 chargers and $0.34 per kWh to charge on Pepco's EVsmart DC Fast Chargers. An average EV with a 60kW battery and a 200-mile range would gain about 3.3 miles of driving range per kWh of charge. This translates to about 24 miles of range for every hour of charging on the Pepco Level 2 charger, which would cost approximately $1.30. Using a Pepco DC Fast Charger increases the driving range per hour of charging significantly, charging an EV in a much shorter timeframe. Charging with the DC Fast Charger for 15 minutes would result in about 37 miles of driving range and would cost approximately $3.83.
3. How do I use a Pepco public charger?
To initiate a charging session on Pepco's EVsmart chargers, scan the QR code on the chargers using the Greenlots mobile app on iPhone or Android. Customers can also use Greenlots RFID cards to initiate charge sessions or pay via credit card by calling 855-900-PLUG (7584).
4. What do I do if a Pepco public charger is not working?
If the Pepco public charger is not working, please call Greenlots at 855-900-PLUG (7584)
5. Does Pepco offer bill credits to commercial customers that install EV charging stations?
Yes. Pepco provides a 30-month bill credit to commercial customers who install EV charging stations at multifamily properties, workplaces or in support of fleets. The EV demand credit amount will equal up to 50% of the installed L2 and/or DCFC charging capacity. Customers will receive a monthly credit for either 50% of the installed EV charging capacity or the actual billed demand charges for that month if it is lower. To enroll in this credit program, please email plugin@pepco.com
For example: For a customer who installs three Level 2 chargers at 13kW each (totaling 39kW), Pepco would provide a credit for 19.5kW multiplied by the current Pepco demand charge. If the actual billed demand charge is less than 19.5kW, the customer will receive a credit for equal to what they are billed in demand charges that month.)
