We are currently experiencing issues with our automated phone system and are working to resolve the issue. We apologize for the inconvenience. To make a payment over the phone, you can call our dedicated payment line at 1-833-209-8415. The Pepco Website and Mobile App are available to perform many self-service transactions.
Pepco has developed a Community Solar Portal (CSP), which is a secure portal utilized for subscriber/beneficiary enrollment. Developers and Subscriber Organizations can use the portal to add subscribers or beneficiaries to a CSEGS project. After approval, those customers will begin receiving credits from that project on their next bill.
Community solar subscribers may enroll in up to four (4) CSEGS projects. Each project developer will independently enroll their subscribers in the portal noting the customer account and service number, as well as the share of the project being allocated to their account.
Pepco will determine the subscriber's allocations given the facility's actual generation and will applied the amount to be credited on the account.
Step 1 (Recommended Approach): Create a community solar portal My Account. This user ID will directly connect you to the CSP landing page each time you log in.
If you have an existing My Account, you may use that, but you will have to navigate to CSP.
View a job aid (pdf) that will walk you through the steps.
Step 2: By visiting
Pepco.com/CSPortal, you’ll be directed to a Login page. If you log in using the Community Solar "My Account" User ID and password you've established, you'll immediately be directed to the Community Solar Portal landing page. If you visit
Pepco.com and log in, you’ll be able to find a link to the portal landing page from the Community Solar Resources page.
Step 3: Once you are at the CSP landing page, click on
+ New Facility button to tell us about the CS project where you will be enrolling subscribers.
Please read through the New Facility Application so you are prepared to complete and submit your application.
Data entered will be lost if not submitted. Information you will need to provide includes:
The individual listed in the Community Solar Portal as the “Facility Owner” is authorized to approve access by others to view and manage that facility using the portal. As the primary point of contact (POC), he/she can reach out to the portal administrator with the “My Account” User ID for those individuals that have permission to view and manage the details of one or more of their facilities. Ten users are the maximum number of authorized users recommended per facility.