We are currently experiencing issues with our automated phone system and are working to resolve the issue. We apologize for the inconvenience. To make a payment over the phone, you can call our dedicated payment line at 1-833-209-8415. The Pepco Website and Mobile App are available to perform many self-service transactions.
Rain. Snow. Ice. Lightning. Wind. Whatever the weather brings, Pepco is ready. All year long, we prepare and innovate, so that even with climate change causing more frequent and intense storms, our customers have access to smarter, stronger, more resilient power. Over the past decade, ongoing investments in the local energy grid have driven a 69 percent decrease in the frequency of electric outages. Now that’s how you weather any weather.
Transmission System: A set of high-voltage wires that run on large, metal towers which forms an interconnected grid that brings electricity from power plants to substations.Distribution System: Equipment including poles, wires, transformers, substations, circuit breakers, and feeders that collectively deliver electricity from a substation to customers’ homes and businesses.
To improve service, we’ve implemented changes across our entire system, including:
Get more information about ongoing infrastructure efforts.