We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
At Pepco, our purpose is providing safe, reliable, and affordable energy for our customers. As part of our commitment to meet the growing demand for electric service and to enhance the capacity and reliability of our system, Pepco plans to upgrade the electric system infrastructure in the downtown Silver Spring area, with portions of work also occurring in Prince George's County and the District of Columbia.
Construction for this project began in 2018 and will continue through December 2022. The work will affect traffic along several roads including Fenton Street, Eastern Avenue, and New Hampshire Avenue. Work will typically take place Monday through Friday, from 9 a.m. to 3 p.m.
As a result of construction, businesses and residents may experience:
Areas of construction include:
Construction in the Spring and Summer of 2019 will include activity listed below:
Pepco Understanding Underground Transmission Line Construction Audio Transcript
We understand that this work will affect the community and we strive to complete the project with as little disruption as possible. Our goal is to be transparent and informative about this project.
Have questions? For project information, visit pepco.com/Takoma or contact us at email@example.com.