We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
Smart meters provide additional benefits including:
You can access information about your energy use such as what days of the week and times of day you use the most energy. This can help you identify changes you can make to increase your energy efficiency.
You can also view your current and projected monthly bill which can help you maintain your budget and control your energy costs
With access to detailed data, smart meters give you the power to review and evaluate your energy use.
Smart meters provide us remote outage detection if an outage occurs
Our representatives are equipped to better answer your questions about your personal energy use, should you ever need to contact us for assistance.
Smart meters reduce the need for our meter readers to come to your home. New features enable remote meter reading
Remote meter reading reduces the number of vehicles and trucks we have on the roads, which in turn helps reduce carbon emissions
Smart meters are the key to greater energy efficiency, reducing the need to build power plants and decreasing use of older, less efficient power plants that typically have higher greenhouse gas and other air emissions
For more information about smart meters, review these helpful resources:
SmartGrid 101 provides educational information about the smart grid
For more useful tips to help you save money and energy, view our Helpful Ways to Save brochure.
Privacy & Safety
Smart Meter Opt Out(MD)