We regret that we cannot respond to outages reported by email. Please do not dial 911 for outage information or to report power outages.
Available 7 a.m. - 8 p.m. Monday through Friday
By law, you must call at least 48 hours before any digging or construction.
Visit Miss Utility's website for more information.
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To start, stop, or transfer service, please see the section for your type of account:
Note: If you are reporting an electrical or gas emergency, please call our emergency line directly at 1-877-737-2662.
The Customer Advocate team works directly with customers and governmental and regulatory officials with the goal of better understanding and meeting our customers' expectations. We also provide information and education on a wide range of energy issues in the communities that we serve.
We are here to listen to your concerns and suggestions, and will facilitate the resolution of any issues between you and Pepco.
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Corporate Correspondence Pepco 701 Ninth St., N.W. Washington, DC 20068
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