If you are moving, please notify us at least three business days in advance by completing and submitting the form below, calling (202) 833-7500, or by visiting one of our Customer Service Centers. The three business days' notice is important, because you are responsible for - and will be billed for - all service at your present address until you notify us. If no party is moving in, the service may be disconnected.
If you are moving to a new location within our service territory, please fill out the Transfer Service form.
Please allow up to 3 business days to process your request, excluding weekends and holidays.
Stop Service Date:* (mm/dd/yyyy)
Apt / Unit #:
ZIP:*(xxxxx or xxxxx-xxxx)
Account Number:*(11 or 12 digits)
Zip(xxxxx or xxxxx-xxxx)
Note: If moving to a new location in our service area, please complete the Transfer Service form.
Choose one of the following meter reading options so that we may close and open your accounts
Go to how to read your meter
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