If you are moving, please notify us at least three business days in advance by completing and submitting the form below, calling (202) 833-7500, or by visiting one of our Customer Service Centers. The three business days' notice is important, because you are responsible for - and will be billed for - all service at your present address until you notify us. If no party is moving in, the service may be disconnected.
If you are moving to a new location within our service territory, please fill out the Transfer Service form.
Please allow up to 3 business days to process your request, excluding weekends and holidays.
Stop Service Date:* (mm/dd/yyyy)
Apt / Unit #:
ZIP:*(xxxxx or xxxxx-xxxx)
Account Number:*(11 or 12 digits)
Zip(xxxxx or xxxxx-xxxx)
Note: If moving to a new location in our service area, please complete the Transfer Service form.
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