Transfer Service

How Do I Stop Service at My Old Address and Start Service at My New Address?

If you are planning a move within our service territory, you can close your old account and set up your new account at the same time by completing and submitting the form below or by calling us at (202) 833-7500. The three business days' notice is important, because you are responsible for - and will be billed for - all service at your old address until you notify us. If no new party is moving to your old address, the service may be disconnected.

TO TRANSFER electric service, simply complete and submit the form below.

Please allow up to 3 business days to process your request, excluding weekends and holidays.

Transfer Service (secure form)

Moving From


(xxxxx or xxxxx-xxxx)

Moving To


(xxxxx or xxxxx-xxxx)

Account Information

(11 or 12 digits)



Additional Instructions

Additional Instructions

Meter Reading Options

Choose one of the following meter reading options so that we may close and open your accounts

Go to how to read your meter

New Address Primary Heating source

Tell Us About Your New Address

What is your primary heating source?

New Address Primary Cooling source

What is your primary cooling source?

New Address Primary Water-Heating source

What is your primary water-heating source?

Validation Image*

Please type the characters you see in this image in the space provided below. Not case-sensitive.

 Note: * Items are required

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