If you are moving, please notify us at least three business days in advance by completing and submitting the form below, calling (202) 833-7500, or by visiting one of our Customer Service Centers. The three business days' notice is important, because you are responsible for - and will be billed for - all service at your present address until you notify us. If no party is moving in, the service may be disconnected.
To stop electric service, simply complete and submit the form below.
If you are moving to a new location within our service territory, please fill out the Transfer Service form.
Please allow up to 3 business days to process your request, excluding weekends and holidays.
Street Address (new address):*
Apt / Unit #:
ZIP:*(xxxxx or xxxxx-xxxx)
District of Columbia
ZIP*(xxxxx or xxxxx-xxxx)
Account Number:*(11 or 12 digits)
( * Date cannot be the current date or a date in the past * )
Stop Service Date:*(mm/dd/yyyy)
Choose one of the following so that we may close your account
Request an estimated final meter reading
Request an actual final meter reading
Read my own meter and call Pepco Read-a-Meter line (202) 872-3377
Please type the characters you see in this image in the space provided below. Not case-sensitive.
Important Note: Service will be turned off any time after this request has been received.
Note: * Items are required
Several Exelon Utility employees recognized by Electric Power Research Institute
Pepco encourages customers to help reduce foil balloon-related power outages.
Pepco customers may select a dollar amount to give to someone special toward their electric bill for the holidays.