Stop Service

How Do I Stop My Electric Service?

If you are moving, please notify us at least three business days in advance by completing and submitting the form below, calling (202) 833-7500, or by visiting one of our Customer Service Centers. The three business days' notice is important, because you are responsible for - and will be billed for - all service at your present address until you notify us. If no party is moving in, the service may be disconnected.

What About the Final Reading of My Electric Meter?

  • We provide several options when you are closing your account
  • We can estimate your final meter reading
  • You may ask us to obtain a final reading
  • You may call in your own final reading to our Read-A-Meter line, (202) 872-3377, giving us your name, address and account number
  • Or you may return the meter reading to us by e-mail (see How To Read Your Meter

To stop electric service, simply complete and submit the form below.

If you are moving to a new location within our service territory, please fill out the Transfer Service form.

Please allow up to 3 business days to process your request, excluding weekends and holidays.

Disconnect Service (Secure Form)


New Address

(xxxxx or xxxxx-xxxx)


Current Address

(xxxxx or xxxxx-xxxx)

(11 or 12 digits)


Requested Stop Service Date

( * Date cannot be the current date or a date in the past * )

(mm/dd/yyyy)


Applicant Information

(xxx-xxx-xxxx)

(xxx-xxx-xxxx)


Additional Instructions

Additional Instructions


Meter Reading Options

Choose one of the following so that we may close your account


Validation Image*

Please type the characters you see in this image in the space provided below. Not case-sensitive.



Important Note: Service will be turned off any time after this request has been received.



 Note: * Items are required

Latest News News
See All News

Latest News

Enhance Proposed Package of Merger Benefits in Maryland

Maryland Utilities Issue Request For Proposals For The Su...

Pepco issues Requests for Proposals for full-requirements, wholesale electric power supply to meet Maryl...

Read More
Pepco gears up for storm season

Pepco Crews Aiding in Hurricane Irma Recovery Efforts

Part of a massive Exelon effort to aid in restoring power

Read More
PHI Exelon Merger Sept 28

Exelon Utilities Mobilize Crews to Assist with Restoring ...

Exelon’s utilities are preparing to assist millions impacted by Hurricane Irma.

Read More