Stop Service

How Do I Stop My Electric Service?

If you are moving, please notify us at least three business days in advance by completing and submitting the form below, calling (202) 833-7500, or by visiting one of our Customer Service Centers. The three business days' notice is important, because you are responsible for - and will be billed for - all service at your present address until you notify us. If no party is moving in, the service may be disconnected.

What About the Final Reading of My Electric Meter?

  • We provide several options when you are closing your account
  • We can estimate your final meter reading
  • You may ask us to obtain a final reading
  • You may call in your own final reading to our Read-A-Meter line, (202) 872-3377, giving us your name, address and account number
  • Or you may return the meter reading to us by e-mail (see How To Read Your Meter

To stop electric service, simply complete and submit the form below.

If you are moving to a new location within our service territory, please fill out the Transfer Service form.

Please allow up to 3 business days to process your request, excluding weekends and holidays.

Disconnect Service (Secure Form)


New Address

(xxxxx or xxxxx-xxxx)


Current Address

(xxxxx or xxxxx-xxxx)

(11 or 12 digits)


Requested Stop Service Date

( * Date cannot be the current date or a date in the past * )

(mm/dd/yyyy)


Applicant Information

(xxx-xxx-xxxx)

(xxx-xxx-xxxx)


Additional Instructions

Additional Instructions


Meter Reading Options

Choose one of the following so that we may close your account


Validation Image*

Please type the characters you see in this image in the space provided below. Not case-sensitive.



Important Note: Service will be turned off any time after this request has been received.



 Note: * Items are required

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