If you have any questions regarding your bill, your amount of usage, rates or collection procedures, or if we may help you in any other way, contact Customer Care at (202) 833-7500.
Customers may have questions about their electric bill that may need further investigation. These may include:
To initiate an investigation in one of these areas, simply fill in the necessary information on the attached form. Be sure to give a detailed explanation of the problem. Once you have completed the online form, simply press the SUBMIT button. It's that simple. You will receive written confirmation of your investigation in a few days.
Account Number:*(11 or 12 digits)
Apt / Unit #:
ZIP:*(xxxxx or xxxxx-xxxx)
Please type the characters you see in this image in the space provided below. Not case-sensitive.
Note: *Items are required
Pepco has taken proactive measures to help ensure safe and reliable service for customers through the Atlantic hurricane season.
David Vosvick has more than 25 years of human resources experience and spent nine years in leadership po...
Pepco encourages customers to take action now to save energy this summer.