Payment Options

Paying your bill online is convenient, fast and secure. You will save on postage and check-processing costs as well. 


In order to use online billing, you will need to register for My Account, a secure self-service option that will allow you to:

  • View and pay your bill
  • Sign up for eBill (paperless billing)
  • Get an email when your bill is ready
  • Take advantage of features that can help you save on your energy bill

To Register for My Account

Click on the first-time user link below or if you are a return “My Account” user click on the return-user link.

First time My Account user
You will need your most recent bill to register.

Registered My Account user

To signup for AutoPay, once you have registered for My Account:

Click here to sign on to My Account and then click “Pay Bill”. You will be prompted to enter your banking information to pay your current bill. On the payment confirmation screen, check “I want future payments on this account paid automatically.” This will make a one-time payment on your current bill and enroll you in Autopay so that all of your future bills will be paid automatically on the due date.


Pay your bill with a credit card, debit card or an electronic funds transfer by calling 202-833-7500. A Western Union Speedpay fee will apply for credit and debit card payments.


Pay your bill with a credit card by clicking here or by calling 1-800-642-3780. A Western Union Speedpay fee will apply for credit and debit card payments.


Mail your check or money order payment to:

PO Box 13608 
Philadelphia PA  19101-3608


For your convenience, you can visit America’s Cash Express or Global Express locations, and Western Union outlets in the Washington area. Customers also may stop by our Customer Care Centers which are open Monday through Friday at the following locations and times:

Washington, D.C.

  • 701 Ninth Street, N.W.*
    Hours: 8:30 a.m. - 5:15 p.m.
  • 2300 Martin Luther King, Jr. Avenue, S.E.
    Hours: 9 a.m. - 5 p.m.


  • 8300 Old Marlboro Pike*, Forestville, MD 20772
    Hours: 10 a.m. - 2 p.m.
  • 201 West Gude Drive*, Rockville, MD 20850
    Hours: 10 a.m. - 2 p.m.

* These locations have after-hours deposit boxes for the payment of bills

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